Privacy Policy
Effective Date: June 23, 2026
At Turf Titans, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information provided through our website, phone calls, text messaging, and services.
Information We Collect
We may collect personal information including:
-
Name
-
Phone number
-
Email address
-
Property address
-
Service details or requests
-
Payment and billing information
-
Communication history through calls, emails, or text messages
How We Use Your Information
Turf Titans uses collected information to:
-
Provide lawn care, landscaping, snow removal, and related services
-
Schedule appointments and communicate service updates
-
Send invoices, estimates, and receipts
-
Respond to customer inquiries
-
Improve our customer service and business operations
-
Send text message notifications related to services and appointments
Text Messaging & SMS Communications
By providing your phone number to Turf Titans, you consent to receive conversational text messages related to:
-
Appointment scheduling
-
Service updates
-
Arrival notifications
-
Billing reminders
-
Customer support communications
Message frequency may vary. Message and data rates may apply depending on your mobile carrier.
You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact us directly.
Turf Titans does not sell, rent, or share your mobile information with third parties or affiliates for marketing or promotional purposes.
Information Sharing
We do not sell your personal information. We may only share information when necessary to:
-
Process payments
-
Comply with legal obligations
-
Protect the rights, safety, or property of Turf Titans and our customers
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
Cookies & Website Usage
Our website may use cookies or basic analytics tools to improve website performance and user experience.
Third-Party Services
Our business may use trusted third-party platforms such as invoicing, payment processing, scheduling, or customer communication software to help operate our services.
Your Rights
You may request to review, update, or delete your personal information by contacting us directly.
Contact Information
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
Turf Titans
[1922 Oak Street Kenova, WV 25530]
[Info@Turftitanswv.com]
[304-848-3016]
Updates to This Policy
Turf Titans reserves the right to update this Privacy Policy at any time. Any updates will be posted on this page with a revised effective date.

